Refund Policy
At Rayman Jewels, we take pride in providing our customers with quality products and excellent customer service. We strive to ensure that our customers are satisfied with their purchases, and we stand behind our products.
Make-to-Order Products:
Our make-to-order products are pre-orders; it takes 2 to 3 weeks minimum for an order to get ready. Payment mode for pre-order products is in advance.
International Orders:
For international orders, the delivery duration is at least 2 to 3 weeks. We provide a tracking number via email after completing and dispatching the order.
Damage or fault in the product
If the product is damaged or there is any fault or difference, Rayman Jewels will be responsible for changing the product. The customer would have to resend the parcel through the Blue EX courier service to the Rayman Jewell address.
Exchange of items:
Customers who want to exchange items with another (bangle size, bangle design) or other than this will have to pay a delivery charge of RS350/-. Customers are advised to check the product description and size guide carefully before placing the order to avoid any inconvenience.
Cancellation and Change of Orders:
Customers can cancel or change their orders within two hours of order submission. After that, no queries for cancellation or changes will be entertained. Customers are advised to receive their orders at any cost once the order has been placed and payment has been made.
Incomplete Address:
Customers should provide a complete and proper address with their respective house number, block number, street number, or nearest famous landmark to receive their parcel at their doorsteps. Orders with incomplete, unusual, or empty addresses will be canceled immediately.
Refund and Return Policy:
We strictly follow a no refund, no return policy. Customers are advised to check the product description and size guide carefully before placing the order to avoid any inconvenience.
Changing or Refunding a Sale Item
Every sale item or stock clearance sale item would not be changed or refunded.
In case of any queries, please feel free to contact our customer service team. We will be happy to assist you.
EMAIL; raymanjewels@gmail.com
Contact: +92-3100969111